Residential

Dealer Groups Help Launch Product Verification Program

Claim Check intends to help reduce greenwashing claims and protect dealers from liability issues.

2 MIN READ

A group of regional building material supplier associations joined with the Intertek product testing and certification company Thursday to launch the Claim Check Verification Program, an independent program designed to ensure that manufacturers can back up their product claims.

Claim Check’s most important founders, who used the International Builders’ Show in Orlando, Fla., as the launching pad for the third-party program, said their venture owes its birth to concerns over greenwashing and the potential legal liabilities caused by Chinese drywall, as well as to builders’ ages-old reluctance to try new products.

Claim check “gives the whole [supply] chain an added level of confidence,” Mark Menzer, Intertek’s vice president of association affairs and programs development, said.

Claim Check

Here’s how Claim Check works:

–A manufacturer goes to http://www.claimcheckverified.com/, signs in and creates a profile.
–The manufacturer then uploads supporting information that it believes backs up the qualities it’s claiming for its products.
–Intertek—which bills itself as a worldwide network of more than 1,000 laboratories and offices and more than 26,000 people in more than 100 countries—then judges the validity of the manufacturer’s assertions. Intertek staff will review the data supporting the claim; whether the data was generated by an accredited, third-party laboratory; whether the data is current; and whether the claims fulfill internationally recognized standards, such as ISO.
–Products verified through Claim Check will be listed in a directory, and manufacturers can state in their literature that a product’s claims have been Claim Check verified.
–Other manufacturers have the right to challenge a Claim Check, thus helping police the program.


“This gives the builder a chance to check all the claims about a product,” added Bill Tucker, president of the Florida Building Material Association and organizer of the Building Products Retailers Alliance (BPRA), the driving force behind Claim Check. BPRA’s seven member associations represent building material dealers in 22 states. Intertek has facilities worldwide, “so if there’s a claim coming from anywhere, our partners can check it at the source,” he added.

Manufacturers must pay a $500 application fee and then a minimum $2,000 evaluation fee per product. There is an annual $500 listing fee per manufacturer and a $1,000 follow-up charge imposed every two years to cover the costs of determining whether the product has changed since it first was verified. There is no cost to builders, dealers, or consumers.

Initially, Claim Check will verify doors, windows, “critical structure products,” siding, decking, chemical wood preservatives, and roofing products, its sponsors said.

Tucker said Thursday that building material dealers worked to create Claim Check because so many companies were making suspect claims about the green qualities of their products that builders, homeowners, and dealers all were finding it difficult to verify what the manufacturers were advertising.

Craig L. Webb is Editor of ProSales.

About the Author

Craig Webb

Craig Webb is president of Webb Analytics, a consulting company for construction supply dealers, distributors, vendors, and investors. Contact him at cwebb@webb-analytics.com or 202.374.2068.

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