Zendesk – Melbourne

Project Details

Project Name
Zendesk – Melbourne
Project Types
Office
Shared By
Taylor and Company PR
Project Status
Built
Year Completed
2015
Style
Modern
Size
25,830 ft²
Team
Principal and Creative Director/Project Architect : Seth Hanley, AIA, LEED AP
Project Designer: Zach Meade
Interior Designer/FF+E: Liz Evoy

Project Description

Blitz redesigned a 25,830-square-foot, four-story space in one of downtown Melbourne’s most iconic buildings. The design takes cues from the great modern architecture of the city while respecting the integrity and original aesthetic of the historic Edwardian building. The space represents the client’s core brand principle of “keeping things ‘beautifully simple’” and uses clean lines and contemporary minimalism to establish visual transparency and “spaces within spaces.” Zendesk Melbourne is one of five offices designed by Blitz, which created spaces for the cloud-based customer service software company in London, Dublin, and Madison, WI, in addition to the corporate headquarters in San Francisco.

The team designed the space to be purposefully, yet subtly, modern, while complementing the building’s architectural vocabulary. To respect its history, the design team used the space’s original interior detailing, such as crown molding, as a background for new design elements. Seating in pops of the brand’s signature chartreuse adds visual interest. Dark overhead lighting fixtures and pendants contrast with white walls to provide a natural path of vision across the space.

At the center of each floor, semi-enclosed meeting areas on each floor and serve as creative hubs for collaboration. These meeting spaces allow for the penetration of ample daylight and visual connectivity with the rest of the office. Partially vaulted ceilings create geometry within the space, and whiteboard-painted walls and acoustic barriers allow for multiple teams to work together alongside focused workstations.

The client’s main user group for the Melbourne office is the engineering team, whose requirements for both quiet focus space and open areas for collaboration led the design. Working environments include phone booths, laptop bars, lounges, and height-adjustable workstations allowing staff to work flexibly in the area of their choosing. Conference rooms clad in glass offer privacy, while reflecting the client’s core value of transparency and openness. Within the rooms, blank walls painted white can be used for additional pin-up workspace.

The ground floor features a flexible auditorium and special events space comprising a variety of entertainment and meeting areas. A bar provides an additional breakout working area and features neutral tones that contrast with the warmth of the bar’s wood paneling and floors. A kitchen adjacent to the space provides opportunities for chance encounters, while a ping pong table encourages collaboration, teamwork, and “fun” in the workplace.

Firm:
By applying a human-centered design approach across various scales and typologies, Blitz brings the personality, culture, and values of each client to life in physical form. As an award-winning full-service architecture and design firm, Blitz specializes in creating fresh and innovative environments that disrupt the status quo. Founded in 2009 by Melissa Hanley, AIA, IIDA, LEED AP, and Seth Hanley, AIA, LEED AP, the firm offers a variety of design solutions, including architecture, interior design, graphics, and branding, for a range of typologies that comprises workplace, hospitality, retail, and education. To heighten the human experience, Blitz engages in an investigative process that includes immersive observation to understand clients’ needs, while using technology to optimize the design delivery process. The firm operates from offices in San Francisco and Los Angeles, and works with clients throughout the US, Europe, Australia, and Asia.

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