âArchitects donât manufacture nails, assemble windows, or chop down trees,â wrote marketing guru Seth Godin in a recent blog post. âInstead, they take existing components and assemble them in interesting and important ways.â He went on to compare such skills to those of âorganizational architects,â business-savvy people who know how to find suppliers, tie together disparate resources, and weave them into a venture that scales. âYou either need to become one or hire one,â he wrote. Itâs an intriguing analogy. If entrepreneurs think like architects, why donât more architects think like entrepreneurs? Probably because running a business is primarily a left-brain function. Itâs one thing to use design tools to solve programming and aesthetic challenges, and another to dream up an innovative business model and make it fly.
Nonetheless, it seems everyone must be an entrepreneur nowadays as traditional paths of doing business disintegrate across professions. The challenges of the past five years have been especially daunting for architects, from new technologies and processes to a basic shift in client attitudes. More firms are stepping out of their comfort zone to reconsider how they run their business, how projects are delivered, and who they might collaborate with to land new work.
James P. Cramer, Hon. AIA, and Scott Simpson, FAIA, LEED AP, foresaw this sea change in The Next Architect: A New Twist on the Future of Design (Greenway Communications, 2007). They point out that architecture is focused on aesthetics, as it should be. But the truth is a great-looking building is only one measure of an architectâs worth. The rest is about creating value in other ways. When competition is fierce, how well architects define and communicate the full spectrum of that value can mean the difference between a business that thrives and one that struggles.
âClients care about a great many things in addition to appearance: capital cost, speed, efficiency, productivity, operating cost, maintenance cost, the approvals process, and so forth,â the authors write. âAll of them can be expressed as value propositions by using the proper metrics. If you want to know whatâs really important to your client, all you have to do is ask. Only then will youâand theyâknow how valuable great design can be.â
blog spot:
A conversation with BUILD partner Andrew van Leeuwen, who authors the firmâs blog at blog.buildllc.com.
What is the guiding principle behind your blog?
It started four years ago after a conversation with an architect friend. We were working on our first rainscreen system and wanted to know the name of the waterproof membrane heâd used, but he wouldnât give it to us. We decided weâd do everything we could to be the kind of architects who share information. We put up a lot of technical postsâdetails weâve drawn, links to companies that helped put them together. We got tired of architecture being this mysterious black box.
Are there any rules?
The content has to be useful, and we do not accept advertising. We are approached weekly by manufacturers who want to advertise on our blog. We donât want to make money off the blog, but it pays indirectly by leading to clients or networking opportunities. And we post often enoughâTuesdays and Fridaysâto keep it fresh but avoid bugging people.
Whatâs this about a senior field correspondent?
We use the term jokingly, but Josiah Johnson is a friend whoâs addicted to good design. He has a habit of emailing us cool projects and products. We finally realized that this information was so valuable we should turn it into a blog post, so he contributes every other month.
Have you tracked leads from the blog?
When we ask new clients how they heard about us, their answer is usually blog-related. The clients we attract are digitally savvy, often working for software companies in Seattle, and the Internet is their main channel for exploring whoâs out there. One of our clients started a blog to document their houseâs construction, which became very popular.
What have you learned?
The blog is constantly telling us what it wants to be. Itâs fun to blow off steam once in a while or put up a humorous post, but we find that people like us to remain serious, sticking to the details of architecture. And the audience out there is great. We try to invite differing opinions and more information about an idea or product, and we learn a great deal from the comments section.âc.w.
building teams
Architects tend to live in an insular world, and clients may be looking for different things from what architects are programmed to provide, agrees Raymond F. Kogan, AIA, principal of Kogan & Co., a consultancy for architecture and engineering firms in Arlington, Va. âThe biggest challenge for architects is to resist the temptation to be everything to everyone,â he says. âClients want to hire architects with very focused areas of expertise who can help them in specific ways.â
For example, builders usually are looking for smart housing solutions that appeal to a narrow demographic group. Whether itâs empty-nesters moving back to the city or parents raising small children, architects need to know more about that market than their builder clients. âWouldnât it be great if your architect came to you with something you didnât know? âHereâs a concept of a way to serve your market. We can help because we understand it so well,ââ Kogan says.
Entrepreneurs know how to recognize and exploit opportunities, but they also have strong team-building skills. In 2006, Jared Della Valle, AIA, president of Alloy Development in Brooklyn, N.Y., parlayed his working relationship with a client into a partnership that today finances the firmâs development projects. âThe CEO of our company does more than $1 billion a year in business,â Della Valle says. âWe use her financial strength to support our company.â
Patient relationship-building is at the heart of its project acquisitions, too. One building recently landed in Alloyâs lap four years after the firm lost a bid to buy it. Della Valle befriended the buyer of a 100-year-old landmarked warehouse at 192 Water Street, Brooklyn. When the developer ran into financial trouble on the project, Alloy offered to be a surrogate, raising new equity while taking on the existing debt. Title on the building, which now contains nine condo units, was subsequently transferred to Alloy.
âYou try to make acquisitions through business relationships, where people have made offers on things and couldnât solve the problem,â he says. âThatâs our core skill, and when we design for ourselves itâs very profitable. The process is faster, we donât have to make presentations, and weâre determining the value.â
Della Valle, who has masterâs degrees in architecture and construction management, says Alloy held its own during the recession because its business model is based on seeking large returns over a long period, not waiting for clients or making monthly overhead. Tellingly, traditional skills such as designing and documenting represent only one-fifth of his time. The rest is spent creating pro formas to analyze projectsâ financial strength and convincing contractors, buyers, and investors to participate in the process.
Itâs not for everyone. âA lot can happen between the start of a project and the end more than three years later,â he says. âYouâre forced into difficult decisions and have to keep your promises. Iâm at risk for more than Iâm worth, and every day, dollar, and decision matters. You either thrive on that level of stress, or not.â
Nevertheless, Della Valle doesnât buy into the myth that business and creative mindsets donât mix. He and the firmâs two other architects are all ârainmakersâ who have a spirit of achievement, he says. âThey aggressively pursue a task and get it done. Thatâs the personality trait weâre interested in, and is a skill set in itself.â
Another critical test of the next architect, according to Cramer and Simpson, is the ability to streamline design and construction. Excess is out as clients are increasingly focused on budgets, sustainability, and speed. They want architects who have vision, but also take responsibility. That means inviting contractors to the table before budgets are set to advise on how design decisions affect the schedule, logistics, and cost. It also presents the opportunity for leadership, as architects have âthe most influence over the size, shape, appearance, function, cost, and ultimate value of a project,â the authors write. They should be the ones organizing and managing the team.